Selection of interview candidates for the position of customer service Essay

Selection of interview candidates for the position of customer service representative - Essay Example Then insert a column for each candidate. One candidate at a time, rate each candidate on a scale of -2 to 2 (i.e., -2, -1, 0, +1, +2) across all considerations. The rating indicates the compatibility of each candidate to the consideration. +2 indicates "highly compatible", +1 indicates "somewhat compatible", 0 indicates neither "compatible nor incompatible", -1 indicates "somewhat incompatible", and -2 indicates "highly incompatible". Then, for each candidate, calculate the assessment score for all the considerations. The assessment score for each consideration is calculated by multiplying the weight of each consideration with the rating of the candidate with regards to the consideration. Finally, sum up the assessment score across all the considerations to derive the total assessment score. Perform the same procedure for all other candidates. The table below illustrates a simplified scenario in which there are only 2 candidates interviewed. Insert additional columns as necessary. Ca ndidate A should be hired as he/she has the highest total assessment score. After inputs from the employees and the facility manager, the aspects of a suitable printer, listed in order of importance as indicated by the weight, is tabulated in the below table. A higher weighting indicates a higher degree of importance. Construct a table, with the considerations or aspects of the qualities of a printer that the vendor should provide.